Support

Help with the FDM Global app for iPhone and Android and the Telegram bot @FDM_global_bot.

Write to us: elbekmirzamakhmudov@gmail.com

We answer within one working day, in Uzbek, Russian or English.

Signing in to the app

The app is for FDM Global members. Open @FDM_global_bot in Telegram and tap “📱 Open in the app”. On the phone with the app, tap the button in that message; on another phone, type the 6-character code from the message into the app. A link and a code work once, for 10 minutes.

Signed out by itself?

The app works on one device at a time. Signing in on a new phone signs the old one out, and you get a message about it in Telegram. If it wasn’t you, write to us.

Notifications

The app tells you about new appointment slots, reminders for your documents, answers to your questions and new lessons. Turn them on or off in the phone’s Settings → Notifications → FDM Global.

The app asks for an update

Install the latest version from the App Store (iPhone) or from the link in the bot (Android).

Your data

See the privacy policy. To have your data deleted, write to the address above.