Privacy policy

In effect from 31 October 2026. It covers the Telegram bot @FDM_global_bot and its Mini App, the FDM Global apps for iPhone and Android, and fdmglobal.uz.

Who we are

FDM Global LLC (“FDM Global”, “we”) helps people prepare a study visa for Italy and translate their documents. Questions about your data: elbekmirzamakhmudov@gmail.com.

What we collect

• Your Telegram profile, when you start the bot: Telegram id, first and last name, username and language.
• Membership and payment: the receipt you send after paying by bank transfer, the amount, the date and whether it was confirmed. We never see or store your card details.
• Your visa preparation, only what you enter in My documents: which documents are ready, dates (appointment, arrival) and the numbers and test scores you choose to add.
• Questions you ask the assistant, its answers and your ratings of them.
• Course progress: which lessons you watched and where you stopped.
• In the apps: a random device id the app makes, the phone model, the app version, and a notification token if you allow notifications. A member uses the app on one device at a time.
• On fdmglobal.uz: a random id kept in your browser, the pages you open, taps and time on the page. No cookies, and your IP address is not stored with it.
• Server logs: IP address, time and address of each request, kept about two weeks to keep the service safe.

Why

To run your membership: open and end access, show your progress, answer your questions, send the notifications you turned on (new slots, reminders, answers, new lessons), check payments and stop accounts being shared. Members’ pages carry a mark with the member’s name and id for the same reason.

We do not sell your data, show ads, or track you across other apps and websites.

Who else handles it

• Telegram carries the messages between you and the bot.
• Google (Gemini API) writes the assistant’s answers: it receives the text of your question, not your name or Telegram id.
• Apple (iPhone) and Google Firebase Cloud Messaging (Android) deliver app notifications: they receive the notification token and the notification’s text.

Everything else stays on our own server, rented from a hosting company in the United States.

How long we keep it

As long as your account exists. When you ask us to delete it, we delete your data within 30 days, except payment records we have to keep by law.

Your choices

• See, correct or delete your data: write to elbekmirzamakhmudov@gmail.com with your Telegram username, or tap Settings → Delete my data in the app.
• Notifications: turn them off in your phone’s settings at any time.
• Sign out of the app in Settings; it removes the app’s session from the phone.

Children

The service is for people preparing to study at a university. We don’t knowingly collect data from children under 13.

Changes

When this policy changes, the new version is published on this page with its date.